Legal

Jitabat Terms and Conditions — Know Before You Play

These terms govern your use of jitabat. They cover account registration, deposits, withdrawals, bonuses, game rules, and your responsibilities as a player. Please read them carefully before creating an account.

Last updated: January 2025
Key Points

What These Terms Cover

A quick overview of the six main areas covered in jitabat's terms and conditions before you read the full document below.

Account Eligibility

You must be 18 or older to register at jitabat. One account per person is permitted. Providing false registration information is grounds for immediate account closure and forfeiture of any balance.

Bonus Terms

All bonuses at jitabat come with wagering requirements that must be met before withdrawal. Bonus funds and real money are tracked separately. Attempting to abuse bonus offers will result in cancellation.

Deposits & Withdrawals

Jitabat supports bKash, Nagad, and Rocket. Minimum deposit is ৳50. Minimum withdrawal is ৳200. Withdrawals are processed to the same payment method used for the most recent deposit.

Game Rules & Fairness

All games on jitabat use certified RNG systems. Malfunctions void all pays and plays. Jitabat's decision on disputed game outcomes is final. Published RTP figures reflect certified game mathematics.

Account Security

You are responsible for keeping your jitabat login credentials secure. Jitabat will never ask for your password. Any activity on your account before you report a security breach is your responsibility.

Responsible Gaming

Jitabat provides deposit limits, session reminders, and self-exclusion tools. Players who self-exclude cannot create new accounts. Responsible gaming tools are available at any time from your account settings.

1 Acceptance of Terms

By accessing, registering, or using any part of the jitabat platform at jitabat.top, you confirm that you have read, understood, and agreed to be bound by these Terms and Conditions in full. These terms form a legally binding agreement between you and jitabat. If you do not agree with any part of these terms, you must not use the jitabat platform.

These terms apply to all services offered by jitabat, including but not limited to casino games, fishing games, jackpot titles, live dealer games, the VIP program, bonuses, and all payment transactions processed through the platform. Using jitabat after any update to these terms constitutes acceptance of the revised version.

Important: These terms are written in English. If you are unsure about any clause, please contact jitabat support before registering. Creating an account means you accept these terms without reservation.

2 Eligibility

To register and use jitabat, you must meet all of the following eligibility requirements at the time of registration and at all times while your account remains active:

  • You must be at least 18 years of age. Jitabat does not permit minors to register or play under any circumstances.
  • You must be accessing jitabat from a jurisdiction where online gaming is not explicitly prohibited by local law.
  • You must not be a current employee, contractor, or immediate family member of a jitabat employee.
  • You must not be subject to a self-exclusion order on jitabat or any affiliated platform.
  • You must have the legal capacity to enter into a binding agreement under the laws applicable to you.

Jitabat reserves the right to request age verification documents at any time. If you cannot provide satisfactory proof of age, your account will be suspended and any pending withdrawals will be held until verification is complete. Accounts found to belong to minors will be closed immediately and all funds forfeited.

3 Account Registration

Each player is permitted to hold one account only on jitabat. Duplicate accounts — whether created intentionally or accidentally — will be closed. Winnings generated through duplicate accounts will be voided. If you have accidentally created a second account, contact jitabat support immediately to resolve the situation before any transactions are made.

When registering, you must provide accurate and complete information including your real name, date of birth, and a valid contact method. Jitabat uses this information to verify your identity, process withdrawals, and communicate important account updates. Providing false registration details is a breach of these terms and will result in account closure.

You are solely responsible for maintaining the confidentiality of your jitabat username and password. Do not share your login credentials with anyone. Jitabat will never contact you to ask for your password. Any activity that occurs on your account while logged in is your responsibility, regardless of whether you authorised it, until you report a security breach to jitabat support.

One Account Rule: Opening multiple accounts to claim bonuses more than once is considered fraud. All accounts involved will be permanently closed and all balances forfeited without appeal.

4 Deposits & Withdrawals

Jitabat accepts deposits and processes withdrawals via bKash, Nagad, and Rocket — Bangladesh's three primary mobile financial services. All transactions are processed in Bangladeshi Taka (BDT). The following limits apply to all accounts:

  • Minimum deposit: ৳50
  • Maximum single deposit: ৳50,000
  • Minimum withdrawal: ৳200
  • Maximum daily withdrawal (standard account): ৳20,000
  • Maximum daily withdrawal (VIP Diamond): ৳100,000

Deposits are credited to your jitabat account instantly upon confirmation from the payment provider. Withdrawal requests are reviewed and processed within the timeframes below, measured from the moment the request is submitted:

  • Standard accounts: Within 5 minutes during business hours; up to 30 minutes at peak times
  • VIP Silver and above: Within 3 minutes at all times
  • VIP Diamond: Priority processing, typically under 2 minutes

Withdrawals will only be processed to the same payment method used for the most recent deposit on your account. This policy exists to prevent money laundering and protect player funds. Jitabat does not charge fees on deposits or withdrawals, though your mobile financial service provider may apply their own transaction charges.

Tip: VIP members enjoy higher daily withdrawal limits and faster processing times. Visit the VIP page to see how to upgrade your tier.

5 Bonuses & Promotions

Jitabat offers a range of bonuses and promotions to both new and existing players. All bonuses are subject to the specific terms published alongside each offer, in addition to the general bonus rules set out here. In the event of a conflict between a specific promotion's terms and these general terms, the specific promotion terms take precedence.

The following general rules apply to all jitabat bonuses unless a specific promotion states otherwise:

  • All bonuses carry a wagering requirement that must be completed before any bonus-derived winnings can be withdrawn. The wagering requirement for each bonus is stated clearly on the promotion page.
  • Bonus funds and real money funds are held separately in your account. Real money is used first in all wagers unless the promotion specifies otherwise.
  • Only one bonus may be active at a time. Claiming a new bonus while another is active will result in the previous bonus being forfeited.
  • Bonuses are non-transferable and have no cash value until wagering requirements are fully met.
  • Jitabat reserves the right to cancel any bonus if there is evidence of abuse, including but not limited to: using multiple accounts, placing low-risk bets to clear wagering requirements, or exploiting technical errors.
  • Bonuses expire after the period stated in the promotion. Expired bonuses and any associated winnings are forfeited automatically.

The welcome bonus is available to new players on their first deposit only. Players who have previously held a jitabat account under any name or payment method are not eligible for the welcome bonus. Jitabat uses payment method verification to enforce this rule.

6 Game Rules & Fairness

All games available on jitabat — including slots, fishing games, live dealer titles, and jackpot games — are provided by certified third-party game developers. Each game uses a Random Number Generator (RNG) that has been independently tested and certified by accredited testing laboratories. The RTP (Return to Player) percentage published on each game's information page reflects the certified mathematical return of that game.

The following rules apply to all game play on jitabat:

  • Malfunctions void all pays and plays. If a game experiences a technical error during a round, the round is voided and your stake is returned to your account balance.
  • Jitabat's decision on the outcome of any disputed game round is final, subject to review of server-side game logs.
  • Attempting to exploit game bugs, glitches, or errors for financial gain is prohibited and will result in account suspension.
  • Jackpot amounts displayed are indicative and may differ slightly from the final awarded amount due to real-time updates.
  • Live dealer game results are determined by physical game equipment (cards, roulette wheels) and are not subject to RNG certification. Results are final once the dealer announces the outcome.

Jitabat does not manipulate game outcomes in any way. The platform has no ability to influence the result of any certified RNG game. If you believe a game has produced an incorrect result, contact jitabat support with the game name, date, time, and round ID so the server logs can be reviewed.

7 Prohibited Conduct

The following actions are strictly prohibited on jitabat. Engaging in any prohibited conduct will result in immediate account suspension, forfeiture of balance, and may be reported to relevant authorities:

  • Registering more than one account, or registering on behalf of another person
  • Using automated software, bots, scripts, or any artificial means to interact with jitabat games or systems
  • Colluding with other players to gain an unfair advantage in any game
  • Using stolen, fraudulent, or unauthorised payment methods for deposits
  • Attempting to launder money or use jitabat for any illegal financial activity
  • Exploiting bonuses through systematic low-risk wagering strategies designed to clear requirements without genuine play
  • Threatening, harassing, or abusing jitabat staff or other players
  • Attempting to access jitabat systems, databases, or game servers without authorisation
  • Providing false identity documents during verification

Jitabat employs automated fraud detection systems that monitor all account activity. Suspicious patterns trigger manual review. Players found to have engaged in prohibited conduct will have their accounts permanently closed with no right of appeal, and all funds in the account will be forfeited.

8 Account Suspension & Closure

Jitabat reserves the right to suspend or close any player account at any time, with or without prior notice, for any of the following reasons:

  • Breach of any clause in these Terms and Conditions
  • Failure to complete identity verification within the required timeframe
  • Suspected fraudulent activity or money laundering
  • Account inactivity for a period exceeding 12 consecutive months
  • Player request for self-exclusion or account closure
  • Regulatory or legal requirement

If your account is suspended pending investigation, you will not be able to log in, deposit, withdraw, or play. Jitabat will contact you via your registered contact method to explain the reason for suspension and the steps required to resolve it, where permitted by law.

If you wish to close your jitabat account voluntarily, contact support and request closure. Any real money balance remaining at the time of closure will be returned to your registered payment method, provided all wagering requirements on active bonuses have been met. Bonus balances that have not met wagering requirements will be forfeited upon account closure.

9 Privacy & Data

Jitabat collects and processes personal data in accordance with its Privacy Policy, which forms part of these Terms and Conditions. By registering at jitabat, you consent to the collection and use of your personal data as described in the Privacy Policy.

Jitabat uses your personal data for the following purposes:

  • Account registration and identity verification
  • Processing deposits and withdrawals
  • Fraud prevention and security monitoring
  • Communicating account updates, promotions, and support responses
  • Complying with legal and regulatory obligations

Jitabat does not sell your personal data to third parties. Data is shared only with payment processors, identity verification services, and game providers as necessary to operate the platform. All data sharing is governed by appropriate data processing agreements.

10 Responsible Gaming

Jitabat is committed to promoting responsible gaming. We provide a range of tools to help players manage their gaming activity. These tools are available at any time from your account settings and take effect immediately upon activation:

  • Deposit limits: Set daily, weekly, or monthly deposit caps on your account
  • Session time limits: Receive automatic reminders when you have been playing for a set duration
  • Cooling-off period: Temporarily suspend your account for 24 hours, 7 days, or 30 days
  • Self-exclusion: Permanently close your account and block re-registration for a minimum of 6 months

If you choose to self-exclude, jitabat will make every reasonable effort to prevent you from opening a new account during the exclusion period. However, it is your responsibility not to attempt to circumvent the exclusion. Players who are self-excluded and attempt to re-register will have their new accounts closed immediately and any deposits returned.

For more information on responsible gaming tools and support resources, visit the Responsible Gaming page.

Need Help? If gambling is causing financial or personal harm, please use jitabat's self-exclusion tool immediately and seek support. Gaming should always be entertainment, not a financial strategy.

11 Limitation of Liability

Jitabat provides the platform on an "as is" basis. While we make every effort to ensure continuous, error-free service, we cannot guarantee uninterrupted access to the platform at all times. Jitabat is not liable for losses arising from:

  • Temporary platform downtime for maintenance or technical issues
  • Internet connectivity problems on the player's side
  • Game malfunctions that result in voided rounds (stakes are returned)
  • Delays in payment processing caused by third-party payment providers
  • Losses resulting from a player's failure to secure their account credentials

In no event shall jitabat's total liability to any player exceed the amount deposited by that player in the 30 days preceding the event giving rise to the claim. Jitabat is not liable for any indirect, consequential, or punitive damages of any kind.

12 Changes to Terms

Jitabat reserves the right to update or modify these Terms and Conditions at any time. When changes are made, the "Last updated" date at the top of this page will be revised. For significant changes, jitabat will notify registered players via their registered contact method at least 7 days before the changes take effect.

Continued use of jitabat after the effective date of any changes constitutes your acceptance of the revised terms. If you do not agree with the updated terms, you must stop using jitabat and request account closure before the changes take effect.

It is your responsibility to check this page periodically for updates. Jitabat recommends reviewing the Terms and Conditions at least once every three months to stay informed of any changes that may affect your use of the platform.

Questions? If you have any questions about these terms, contact jitabat support at [email protected]. Our team is available 24/7 and will respond promptly.

Ready to Play?

You've Read the Rules — Now Join
Bangladesh's Favourite Gaming Platform

Register at jitabat in two minutes, deposit via bKash, and claim your welcome bonus. Over 500,000 players across Bangladesh already trust jitabat for fair games and fast payouts.